IT Service Management : A Guide for ITIL Foundation Exam Candidates by Richard Griffiths read DJV, MOBI, DOC
9781906124939 English 1906124930 ITIL is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. The guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL. It includes the following additional processes: business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL licensed product., ITIL(R) and IT service management have been practised successfully around the world for more than 20 years. ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL(R). It includes the following additional processes: business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL(R) licensed product., ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. The guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL®. It includes the following additional processes: business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL® licensed product., ITIL� is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. The guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL�. It includes the following additional processes: business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL� licensed product.
9781906124939 English 1906124930 ITIL is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. The guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL. It includes the following additional processes: business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL licensed product., ITIL(R) and IT service management have been practised successfully around the world for more than 20 years. ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL(R). It includes the following additional processes: business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL(R) licensed product., ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. The guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL®. It includes the following additional processes: business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL® licensed product., ITIL� is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. The guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL�. It includes the following additional processes: business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL� licensed product.